Privacy Policy

Last updated: October 2026

Who we are

Change The Beat is a Canadian registered non-profit organization supporting artists and members of the electronic music community through education, mentorship, programs, events and community initiatives.

We operate internationally, including in Canada, the United States and the United Kingdom.

For privacy questions or requests, email info@changethebeat.ca.

What we collect

Depending on how you interact with Change The Beat, we may collect:

• Your name, email address and other contact information.

• Information you provide when registering for or participating in our programs or events.

• Information about your artistic or professional background, interests, goals, availability or time zone where relevant to a program.

• Information associated with program payments or donations.

• Information you provide when subscribing to our mailing list or contacting us.

• Records of your subscription preferences and communications with us.

• Information about how you interact with our emails, such as links you click, where this tracking is used and permitted.

• Technical information collected through our website, including cookies and similar technologies where applicable.

How we use your information

We use personal information to:

• Administer and deliver our programs, workshops, mentorship sessions and events.

• Communicate with participants and, where appropriate, parents or guardians.

• Process payments and donations and maintain appropriate records.

• Respond to enquiries.

• Send updates about Change The Beat programs, events, opportunities and community activities where permitted.

• Understand the interests of our community and improve our programs and communications.

• Manage mailing-list subscriptions and honour unsubscribe and privacy requests.

• Maintain the security and operation of our website and services.

• Comply with legal, financial and regulatory obligations.

Where UK data protection law applies, we rely on consent, contractual necessity, legitimate interests or legal obligations, depending on the purpose of the processing.

Where consent is required, including for certain marketing or tracking activities, we obtain it before carrying out that activity. You can withdraw consent at any time.

Participants under 18

Change The Beat programs may be available to participants under 18.

We take additional care when handling the personal information of children and young people and collect only information reasonably necessary for their participation.

Where applicable law requires consent from a parent or guardian, we will obtain it. We may also collect parent or guardian contact information for enrolment, payment, communication or safeguarding purposes.

We do not sell children's personal information or use it for behavioural advertising.

Service providers

We use third-party providers to help operate Change The Beat, including:

• Squarespace for our website.

• Mailchimp for mailing lists and email communications.

• Stripe for program payments.

• Zeffy for donations.

We may also use providers for email, cloud storage, video conferencing, scheduling and other administrative functions.

These providers may process personal information in order to deliver their services.

We do not sell personal information. We may disclose information where required by law or where reasonably necessary to protect our organization, participants or legal rights.

Some providers may process information outside the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.

Marketing communications

We may send information about Change The Beat programs, events and opportunities where permitted by applicable law.

Where consent is required, we obtain it before sending marketing communications.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting info@changethebeat.ca.

Unsubscribing from marketing emails will not prevent us from sending communications necessary to administer a program or service in which you are participating.

Payments and donations

Program payments are generally processed through Stripe, and donations are generally processed through Zeffy.

These providers process payment information under their own privacy and security practices. Change The Beat generally receives transaction information needed to administer payments and donations but does not normally receive or store complete payment card details.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legal, financial, administrative or safeguarding requirements.

Mailing-list information is kept while you remain subscribed. If you unsubscribe, we may retain a limited record so that we can honour your preference.

Program, payment, donation and correspondence records may be kept where reasonably necessary for administration, accounting, legal requirements or related follow-up.

Your rights

Your privacy rights may vary depending on where you live.

Depending on the applicable law, you may have the right to request access to, correction or deletion of your personal information, restrict or object to certain uses, request a portable copy, or withdraw consent.

You can object to direct marketing and unsubscribe from marketing emails at any time.

To make a privacy request, contact info@changethebeat.ca.

If UK data protection law applies to you, you may also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Canadian and U.S. residents may have additional rights under applicable federal, provincial or state privacy laws.

Cookies

Our Squarespace website and connected services may use cookies or similar technologies for website functionality, analytics and other purposes.

Where consent is legally required for non-essential cookies or tracking technologies, we will obtain it before using them.

Security and changes

We take reasonable administrative, technical and organizational measures to protect personal information.

We may update this policy when our programs, services, technology, service providers or legal obligations change.